Adults / Food allergies & intolerances / Lactose intolerance
FOOD INTOLERANCES · LACTOSE INTOLERANCE
Lactose intolerance and dairy intolerance support
Find out how much lactose you can comfortably manage, without cutting out more than you need to.
Online across the UK and worldwide
HCPC-registered dietitians
4.9/5 from 119 Google reviews
All consultations online
Secure video, wherever you are
Understanding lactose and dairy intolerance
Lactose intolerance happens when the body makes too little lactase, the enzyme that digests the sugar in milk. Undigested lactose can cause bloating, wind, tummy pain and diarrhoea. It is not an allergy and is not dangerous.
Most people with lactose intolerance can manage some lactose, especially in hard cheeses, yoghurt or with meals. Cutting out all dairy is rarely necessary and can reduce calcium and iodine intake.
Lactose intolerance can be primary, or secondary to another gut condition such as coeliac disease or a recent infection. If your symptoms are new, persistent or come with weight loss or bleeding, see your GP first.
How we can help
Clear, practical and evidence-based.
01
Clarifying the cause
Looking at your symptoms and history to see whether lactose is the likely trigger, and when to see your GP.
Symptom review
Red flags
GP referral
02
Finding your tolerance
A structured approach to find how much lactose you can manage.
03
Lactose-free choices
Using lactose-free products and naturally low-lactose foods.
04
Calcium and iodine
Keeping your intake up if you reduce dairy.
05
Overlap with IBS
Support when lactose sensitivity sits alongside IBS or other gut symptoms.
06
Avoiding unreliable tests
Guidance on which tests are useful and which are not.
Who this is for
Adults with diagnosed or suspected lactose intolerance
People with bloating or diarrhoea after dairy
People who have cut out dairy and want to check their diet
People with IBS who react to dairy
Athletes who want to keep dairy for recovery without symptoms
People confused about dairy allergy and intolerance
How it works
Three simple steps, all online.
Book
Choose an initial consultation, or start with a free discovery call.
1
Meet your specialist
A 60-minute video consultation to understand your health and goals.
2
Get your plan
A clear, personalised plan, with follow-ups to review progress.
3
Initial consultation
£159
60 minutes
Follow-up
£89
45 minutes
Follow-up packages
from £79
per session, 4 to 12 sessions
Personalised meal plan
£75
where clinically needed
Not sure who to see?
We match every enquiry to the right specialist on our team.
Questions
Do I need to cut out all dairy?
Usually not. Many people tolerate small amounts of lactose, hard cheeses and yoghurt. We help you find your level.
Is lactose intolerance an allergy?
No. It is a digestive problem with milk sugar. Milk allergy is an immune reaction to milk protein and is managed differently.
Are home intolerance tests reliable?
Most commercial food intolerance tests, such as IgG tests, are not validated for diagnosing intolerance. We do not recommend them.
Can lactose intolerance go away?
Secondary lactose intolerance, for example after a gut infection, often improves once the gut recovers.
Are consultations online?
Yes. All consultations are by secure video, across the UK.